Contact

We’re here to help.

Whether you have a question about your order, need assistance choosing the perfect piece, or simply want to learn more about Lumina, our team is happy to assist.

Customer Support

For questions about orders, products, shipping, returns, or anything else, please reach out to us:

Email:
support@lumina-chicago.com

Facebook:
Lumina Chicago

Customer Service Hours

Monday – Saturday
10:00 AM – 7:00 PM

We aim to respond to all inquiries within 1–2 business days.

Before You Contact Us

For order-related questions, please include your order number in your message so we can assist you as quickly as possible.

Thank you for choosing Lumina Chicago.
We look forward to hearing from you.