WE HIRING NOW!

Job Opening: E-commerce & Digital Marketing Specialist at Lumina Chicago

Are you creative, motivated, and passionate about fashion and e-commerce? Do you enjoy creating meaningful digital experiences and helping a growing brand connect with its customers? We would love to hear from you!

Lumina Chicago is looking for a talented and motivated E-commerce & Digital Marketing Specialist to join our growing team. In this role, you will help develop our online presence, create engaging marketing content, and support campaigns that bring the Lumina brand closer to our customers.

Responsibilities:

• Develop and execute digital marketing campaigns across social media, email, and online advertising channels.
• Create engaging content for our website, social media platforms, email campaigns, and digital advertisements.
• Assist with managing and improving the Lumina Chicago online store.
• Analyze marketing performance and identify opportunities to improve engagement, traffic, and sales.
• Work closely with the creative and marketing team to develop campaigns that reflect Lumina's brand identity.
• Maintain consistent visual and written communication across all digital channels.
• Stay informed about current fashion, e-commerce, and digital marketing trends.

Requirements:

• Previous experience in digital marketing, e-commerce, social media, or a related field.
• Strong understanding of social media platforms and digital advertising.
• Excellent written and verbal communication skills.
• Creative mindset with strong attention to detail.
• Ability to work independently as well as collaboratively with a team.
• Familiarity with Shopify, Meta Ads, email marketing, or similar platforms is a plus.
• A portfolio or examples of previous work are welcome.

Benefits:

• Join a growing fashion and e-commerce brand.
• Opportunity to contribute ideas and make a meaningful impact on the brand.
• Flexible working environment and remote work opportunities.
• Opportunities to develop your skills in fashion, e-commerce, and digital marketing.
• Supportive and creative team environment.

If you are excited about joining Lumina Chicago and believe you could be a great addition to our team, please send your CV and portfolio to support@lumina-chicago.com.

We look forward to hearing from you!

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Job Opening: Customer Care & Sales Specialist at Lumina Chicago

Are you friendly, attentive, and passionate about providing excellent customer service? Do you enjoy helping people find products that suit their personal style and needs?

Lumina Chicago is looking for a dedicated Customer Care & Sales Specialist to join our team and help us deliver a warm, thoughtful, and personalized shopping experience to every customer.

Responsibilities:

• Respond to customer questions through email, social media, and other communication channels.
• Provide friendly and professional assistance throughout the customer shopping journey.
• Help customers with product information, sizing, orders, shipping, returns, and exchanges.
• Assist customers in finding products that match their preferences and needs.
• Handle customer concerns with patience, professionalism, and empathy.
• Maintain accurate records of customer inquiries and orders.
• Work with the team to ensure a smooth and positive customer experience.
• Represent the Lumina Chicago brand with professionalism and care.

Requirements:

• Previous experience in customer service, retail, sales, or e-commerce is preferred.
• Excellent written and verbal communication skills.
• Friendly, patient, and customer-focused personality.
• Strong attention to detail and organizational skills.
• Ability to communicate professionally with customers.
• Comfortable working with online platforms and digital communication tools.
• Fashion or e-commerce experience is a plus.

Benefits:

• Become part of a growing fashion and e-commerce brand.
• Flexible working environment and remote work opportunities.
• Opportunity to develop your customer service and e-commerce skills.
• Supportive and friendly working environment.
• Opportunities for professional growth within the company.

If you are passionate about helping customers and would love to become part of the Lumina Chicago team, please send your CV and cover letter to support@lumina-chicago.com.

We look forward to welcoming you to Lumina Chicago!